Privacy Policy

Effective Date: March 2st, 2025

We at ReadiPal are committed to protecting your privacy. This privacy policy applies to our application (ReadiPal), our website (https://www.readipal.com).The information we gather or process is used solely for core functionality of ReadiPal and to improve the quality and security of our service. Your information isn’t and has never been sold to third parties. we don't use third-party service providers to collect and process analytics.

1. Information We Collect

1.1 Information You Provide to Us

  • Account Information: When you create an account or otherwise use the Services, we collect information such as your name, email address, password
  • User Content: Content you create, upload, saved within the App
  • Customer Support Information: All information you provide when you contact us for customer support, such as your problem description, contact details, etc.

1.2 Information We Collect Automatically

  • Your IP address and the general location associated with it (e.g., country, city, and ISO code).
  • URLs you visit and the URLs you visited immediately prior to visiting our product and the time and date of your visits to those URLs.
  • Usage data (e.g., which features are used and how often)

2. How We Use Your Information

We use the collected information for the following purposes:

  • Improving and Optimizing Services: analyzing user usage data, understanding user needs, improving App functionality and performance, developing new features, conducting user research and surveys, etc.
  • Providing and Maintaining Services: Including creating and managing your account, processing subscriptions, providing core App features, responding to your requests, providing customer support, fixing errors and troubleshooting, etc.
  • Communication and Marketing: sending you service notifications, updates, security alerts, support and administrative messages, and, with your consent, sending you marketing information, promotional activities, etc.

3. Data Storage and Protection

Data security is a priority at all times. We use a Tier 1 cloud provider to run our operations (Microsoft Azure).All data keep in the United States

All data communication in transit to and from our servers is secured using HTTPS/TLS. All ReadiPal domains have HTTP Strict Transport Security (HSTS) enabled and are in the HSTS Preload list on the major browsers supporting this feature.

Only authorized employees and partners can access your personal data, and they are subject to strict privacy protection requirements.

4. Data Sharing and Disclosure

We will not sell your data to third parties or use third-party services to analyze your data

we may share your personal information in the following circumstances:

  • Service Providers: Sharing data with third-party partners to provide services like payment processing and customer support (e.g., payment gateway providers).
  • Legal Requirements: We may disclose your data if required by law or a legitimate request from government authorities.
  • Business Transfers: In the event of a merger, acquisition, or asset transfer, your data may be transferred to the new owner.

5. Your Rights

As a personal information subject, you have the following rights under applicable laws and regulations:

  • Right of Access:You have the right to access the personal information we hold about you and to know the types of information, processing purposes, recipients, and other information.
  • Right to Rectification: If your personal information is inaccurate or incomplete, you have the right to request that we correct or supplement it.
  • Right to Erasure (Right to be Forgotten): In specific circumstances, you have the right to request that we delete your personal information, for example, if the data is no longer needed, you withdraw your consent, or the data has been processed unlawfully. (Please note that in some cases, we may not be able to delete your data due to legal obligations or legitimate interests.)
  • Right to Restriction of Processing:In specific circumstances, you have the right to restrict us from processing your personal information, for example, if you dispute the accuracy of the data or if the processing is unlawful.
  • Right to Data Portability: You have the right to obtain your personal information in a structured, commonly used, and machine-readable format and to transmit this data to another data controller.
  • Right to Object: You have the right to object to our processing of your personal information based on legitimate interests or public interests, including processing for direct marketing purposes.
  • Right to Withdraw Consent:If our processing is based on your consent, you have the right to withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
  • Right to Lodge a Complaint with a Supervisory Authority:If you believe that our processing of your personal information violates applicable data protection laws, you have the right to lodge a complaint with the supervisory authority in your location.

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect or request personal data from children under 16. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us, and we will take steps to delete such information.

8. International Data Transfers

If you are located in the EU or another region, and your personal data is transferred to other countries, we will ensure that we meet the applicable legal requirements and take necessary protective measures.

9. Additional Information for California Residents

If you are a California resident, under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), you also have the following rights:

  • Right to Know: You have the right to request that we disclose to you the categories and specific pieces of personal information we have collected about you in the past 12 months, as well as the categories of sources of the information, the purposes for collecting the information, and the categories of third parties with whom we share personal information.
  • Right to Delete: You have the right to request that we delete personal information we have collected from you. (Please note that in some cases, we may not be able to delete your data due to CCPA/CPRA exceptions.)
  • Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
  • Right to Opt-Out of Sale of Personal Information: You have the right to opt-out of the sale of your personal information. (Please note that if your business activities constitute a "sale" of personal information as defined by CCPA/CPRA, a clear opt-out mechanism needs to be provided.)
  • Right to Limit Use of Sensitive Personal Information: You have the right to direct us to only use your sensitive personal information for limited purposes permitted by CCPA/CPRA.
  • Right Not to Be Discriminated Against: You will not be discriminated against for exercising your CCPA/CPRA rights.

Exercising Your California Privacy Rights:

If you would like to exercise your California privacy rights described above, please contact us. Before processing your request, we may verify your identity to protect the security of your personal information.

10. Legal Basis for EU Residents (Applicable to EU Residents Only)

If you are a resident of the European Union, the legal bases we rely on for processing your personal information primarily include:

  • Your Consent: In some cases, we process your personal information based on your consent, such as sending marketing information, using non-essential cookies, etc. You have the right to withdraw your consent at any time.
  • Necessity for the Performance of a Contract: To perform a contract with you or to take steps at your request prior to entering into a contract, we need to process your personal information. For example, to provide you with the App's subscription service, we need to process your account information and payment information.
  • Necessity for Compliance with a Legal Obligation: To comply with applicable laws and regulations, we need to process your personal information. For example, to comply with legal obligations in taxation, accounting, etc.
  • Our Legitimate Interests: For our legitimate interests or those of a third party, and without overriding your rights and freedoms, we may process your personal information. For example, to improve and optimize services, conduct security and anti-fraud measures, personalize user experience, etc. We carefully assess the balance between our legitimate interests and your rights and ensure that our processing is necessary and proportionate.

11. Cookies and Similar Technologies

We may use cookies, pixel tags, local storage, and other technologies to collect and use information. These technologies are mainly used for the following purposes:

  • Necessary Cookies: These cookies are essential for the normal operation of the App, such as authentication cookies, session cookies, etc. Disabling these cookies may affect the normal use of the App.
  • Performance and Analytics Cookies: These cookies are used to collect information about App usage, such as pages visited, user behavior, error reports, etc. This information helps us understand how users use the App and improve its performance and functionality. For example, we may use analytics tools such as Google Analytics. (If third-party analytics tools are used, this needs to be clearly disclosed to users.)
  • Functionality Cookies: These cookies are used to provide enhanced functionality and personalized services, such as remembering your language preferences, font size, and other settings.

You can manage your cookie preferences. Most browsers allow you to control cookies, including accepting or rejecting cookies and deleting existing cookies. You can find more information about cookie management in your browser's "Settings" or "Help" menu.

Please note that if you disable certain cookies, it may affect your user experience of the App, and some features may not function properly.

12. Changes to this Privacy Policy

Although most changes are likely to be minor, ReadiPal may change its Privacy Policy from time to time, and at ReadiPal’s sole discretion. ReadiPal encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

13. Contact Us

If you have any questions about our Privacy Policy, please contact us.

Last updated March 2st, 2025.